Privacy Policy
Effective Date: 22 October 2024
At Renassa Mart, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and interact with our website [www.renassamart.com]. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you visit or make a purchase on Renassa Mart:
- Personal Information: This includes your name, email address, shipping address, billing address, phone number, and payment information when you make a purchase.
- Non-Personal Information: This includes details such as your IP address, browser type, pages viewed, time spent on our site, and other technical data used to improve our website.
- Cookies: We use cookies to enhance your browsing experience and gather data about website traffic and interactions. You can choose to disable cookies through your browser settings.
2. How We Use Your Information
We use the information collected for the following purposes:
- To process and fulfill your orders, including shipping and payment processing.
- To communicate with you regarding your orders, promotions, or inquiries.
- To improve our website, products, and services through data analysis.
- To send you marketing and promotional emails (with your consent).
- To comply with legal obligations and ensure the security of our website.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting business, or servicing your orders. These include:
- Payment processors (to handle transactions).
- Shipping providers (to fulfill orders).
- Website hosting and analytics services (to monitor and enhance site performance).
These third parties are required to keep your information confidential and secure.
4. Security of Your Information
We take appropriate measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. We use secure payment gateways and encryption technologies to protect your payment information during transactions.
5. Your Choices
You have the right to:
- Access or update your personal information by logging into your account or contacting us.
- Opt out of receiving marketing emails by clicking the “unsubscribe” link in any of our communications.
- Disable cookies through your browser settings if you prefer not to have information collected through cookies.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any linked websites.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after any modifications will constitute your acknowledgment and acceptance of the revised terms.
8. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your information, please contact us at:
Renassa Mart
Phone: 01958618239
Address: support@renessamart.com
Email: Flat-5/A,Road 29 House 409, Mohakhali DOHS, Mohakhali, Dhaka
